SUPPLY CHAIN & CUSTOMER SERVICE MANAGER (Tres Cantos)

SUPPLY CHAIN & CUSTOMER SERVICE MANAGER (Tres Cantos)

02 oct
|
Glaxosmithkline
|
Tres Cantos

02 oct

Glaxosmithkline

Tres Cantos

Spain Customer Supply Chain Manager (18 month Secondment)Job PurposePartner with Commercial, Finance, Quality, Regulatory, Legal, and Communications and Government Affairs (CGA) stakeholders to align local market requirements with regional supply chain activities. Act as the link between local markets and regional supply chain teams, supporting demand and supply planning, customer service, warehousing, distribution, and product availability. Monitor supply risks and constraints, assess impacts on patients and business operations, and support the development, communication, and execution of mitigation plans.

Collaborate with trade customers and distribution partners to provide market insights that support inventory optimization, reduce write-offs, improve working capital, and enhance logistics, distribution, and route-to-market models. ResponsibilitiesAct as a supply chain business partner to Local Operating Company (LOC) stakeholders, supporting business objectives and regional supply chain priorities. Collaborate with regional supply planning teams to review current and future supply requirements and participate in Supply Chain Issue Management (SCIM) meetings as required.

Manage supply constraints and lead regular LOC meetings with Commercial, Quality, Regulatory, and Finance stakeholders to support continuity of supply. Partner with distributors and trade customers to support commercial objectives and address market requirements. Gather and share insights on demand management, sales fluctuations, market trends, and competitive activity to support planning and decision-making.

Collaborate with demand planning teams to optimize inventory levels and reduce stock write-offs. Act as the link between the LOC and the Regional Customer Service Hub to support service delivery and customer requirements.

Oversee

Order-to-Cash in-market service providers and support cost-to-serve, logistics, and distribution efficiency initiatives. Support route-to-market and distribution model decisions for the local market. Lead supply chain activities for portfolio changes, including product launches, discontinuations, divestments, and price changes.





RequiredBachelor's degree in Supply Chain, Business, Logistics or related fieldExperience in supply planning, demand planning, warehousing, customer service, logistics, or related supply chain functionsExperience collaborating with commercial, sales, and marketing teamsEnglish and Spanish language skills sufficient to communicate effectively in a professional environment, both written and spokenExposure to end-to-end supply chain processesStakeholder engagement, communication, analytical, problem-solving, and project-management skillsPreferredAPICS certification or an equivalent supply chain qualificationExperience in a Pharma or regulated industryExperience working across regional or international teamsExperience supporting continuous improvement initiatives and business performance objectivesSkillsCustomer-FocusedCustoms DutiesData IntegrityDemand PlanningDigital FluencyDistribution ManagementFinancial AcumenGxP RegulationsLean ManagementLogistics ManagementProblem SolvingProduct KnowledgeRisk AwarenessSales and Operations Planning (S&OP;)Strategic AlignmentSupply Chain OperationsSupply PlanningWarehouse ManagementSpanish Salary Range / Rango salarial en España: EUR 64,125 to EUR 106,875The annual gross base salary range for new hires in this position is listed above for each applicable location. El rango salarial bruto anual para nuevos empleados en esta posición se indica más arriba para cada ubicación correspondiente. Estos rangos tienen en cuenta varios factores, como las habilidades, la experiencia, el nivel educativo de la persona candidata y las condiciones del mercado para el puesto.

Además, esta posición puede incluir un bonus anual y la posibilidad de participar en nuestro programa de incentivos a largo plazo basado en acciones,



en función del nivel del puesto. Durante el proceso de selección se facilitará información más detallada sobre el paquete completo de beneficios. Además, esta posición puede incluir un bonus anual y la posibilidad de participar en nuestro programa de incentivos a largo plazo basado en acciones, en función del nivel del puesto.

Durante el proceso de selección se facilitará información más detallada sobre el paquete completo de beneficios. Si en una ubicación o país concreto no se indica un rango salarial en la oferta, la compensación se tratará durante el proceso de selección. Por favor, tenga en cuenta que los salarios varían según el país en función de las habilidades, experiencia, nivel educativo del candidato y las condiciones del mercado para el puesto.

Las ofertas suelen situarse dentro del rango anunciado atendiendo a las habilidades, experiencia y cualificaciones del candidato, reservándose habitualmente el tramo superior para candidatos altamente experimentados u otras circunstancias excepcionales alineadas con estos criterios. GSK is a integral biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. Should you require any reasonable adjustments or arrangements to support you during the recruitment process, specific to your individual needs, please contact us on esp-inclusion.Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels.

This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK.

📌 SUPPLY CHAIN & CUSTOMER SERVICE MANAGER (Tres Cantos)
🏢 Glaxosmithkline
📍 Tres Cantos

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