Overview In this role you lead TOMRA Food's Field Service operations in Spain, combining people leadership with operational excellence to drive customer satisfaction and service growth. You manage a team of Field Service Engineers responsible for installation, maintenance, troubleshooting and repair of sorting solutions, balancing team development with service performance and commercial opportunities. The role offers hands-on technical leadership while shaping service delivery and customer experience at scale.
Compensaciones / Ventajas
- Premium Equipment
- Annual Bonus up to 10%
- Company Car + Fuel/Charging Card
- Extended Life Insurance
- Private health insurance (discounted)
- Hybrid work options

Responsabilidades
- Lead and develop a team of Field Service Engineers across Spain
- Oversee onboarding, performance feedback and individual development plans
- Coordinate workloads, schedules and field coverage for efficiency and wellbeing
- Foster collaboration, accountability and continuous learning; support succession planning
- Drive customer satisfaction, service quality,



and long-term loyalty
- Identify service sales opportunities and support commercial initiatives
- Improve processes and best practices to raise efficiency and quality
- Participate in customer meetings, escalations, and strategic discussions
- Contribute to regional/global knowledge sharing and best practices
- Support change initiatives and cross-functional projects

Requisitos principales
- Multiple years of experience as a Field Service Engineer or similar internal service function
- Previous leadership experience preferred
- Bachelor's degree in Electrical, Electronic, Mechanical, Mechatronics, Industrial Engineering, or equivalent
- Strong understanding of Field Service operations and service delivery processes
- Proven ability to motivate, coach and develop technical teams
- Strong commercial awareness with ability to identify growth opportunities
- Customer-focused mindset with a track

📌 Team Leader Field Service Engineers (Valencia)
🏢 Jobrapido
📍 Valencia