Overview
In this role you enable R&D; scientists and engineers by managing enterprise tool requests and ensuring compliant, reliable systems. You will be part of a global, centralized support team focused on streamlining tools, processes, and data flows to boost productivity. Your work drives smoother tool usage, faster issue resolution, and proactive improvements to internal operations. You will learn quickly, collaborate with cross-functional teams, and help digitize manual tasks to save researchers time.
Responsabilidades
Fulfill R&D; tool requests using knowledge of business systems and compliance
Provide timely, expert support for operational issues and system problems
Serve as SME for one or more complex R&D; business applications
Develop expertise in key R&D; processes (records management, lab data, training system data, change requests)
Maximize scientist productivity by leveraging data and organizational structure
Anticipate customer needs by building know-how of R&D; roles and priorities
Maintain a strong, collaborative service mindset within a integral team




Drive process improvement by identifying manual steps and digitization opportunities
Automate administrative tasks using automation and AI tools
Ensure data integrity and compliance across regulated R&D; processes
Requisitos principales
~ Bachelor’s degree in a technical, scientific, or business discipline
~2+ years in operations, technical support, or system administration
~ Excellent written and verbal English; German a plus
~ Ability to quickly learn new software, systems, and processes
~ Experience with enterprise applications (e.g., EDS, LMS, PM tools) is desirable
~ Education/experience in data analysis or AI-related areas is desirable
~ Experience with SAP, Cornerstone, Google Suite, and Office Suite
~ Proven ability to complete complex, detailed tasks accurately
~ Ability to work in a hybrid, global team with flexible scheduling

Customer-focused
Collaborative
Detail-oriented
Enterprise business applic

📌 Business Operations Specialist (Sant Cugat del Vallès)
🏢 Jobrapido
📍 Sant Cugat del Vallès