Job Title: Technical Support Advisor (German - speaking) Remote - MA05
Job Description
Experience the power of a game-changing career
Want to be part of an innovative and growing team? We’re a general technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
If you’re looking to grow and be inspired, as a Technical Support Advisor in Barcelona (Remote), you will be part of our team of game-changers who are powering the brands of the future in the fashion industry.
Career growth and personal development
This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting‑edge technologies, and the continuing support you’ll need to succeed.
What you will do in this role
In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.
At Mahle SBS a s a Technical Support Advisor on our team, you will:
- -Provide technical support andassistanceto customers via e-mail andphone.
- -Addresses,respondsand resolves to customer inquiries on products and services, including installation,operational functions,troubleshootingand maintenance.
- -Provide responsein a timely mannerto customers queriesand focuses on building close long‑term client relationships.
We are looking for a passionate candidate with a high sense of Teamwork.
Key Responsibilities & Tasks:
- - Delivers training to OEM´s and assemblers as per request and business needs.
- - Deploys high level knowledge in the market and collect information for corrective action & improvement.
- - Takes control of OEM´s claim by escalating to key company areas if necessary.
- - Coordinates with Supply Chain department for parts pick‑ups and replacement shipments.
- - Guides customers through diagnostic a
📌 Technical Support Advisor (Barcelona)
🏢 CNX
📍 Barcelona