Position DetailsReports to the Global Head of Operations (Barcelona)Mexico CityFull-timeRelocation requiredRelocation to Mexico CityThis role is based in Mexico City and requires relocation. You'll travel regularly to Barcelona to stay close to the integral teams, and across the region - LatAm and the US - as the work requires.
The program integrates curriculum, teacher training, assessment, and intervention into a single coherent system. Present in 9 countries and serving more than 720,000 students, Innovamat is one of the few organizations in the sector with efficacy data independently validated by external research institutions. Over the last few years we've placed people in Mexico as needs appeared - first a support specialist, then logistics, then post-sale operations, then legal. Based in Mexico City and reporting directly to our Global Head of Operations in Barcelona, you will own operations across the Americas: lead the local team, act as the operational counterpart for the region's business leadership,



and make sure the way we run things globally actually works in the markets furthest from headquarters.
The Team You'll LeadCustomer Support - our in-house squad resolving technical and logistics incidents across the regionLogistics - controlling last-mile delivery across every country in the regionOperations Engineering - the systems and processes behind everything that happens after a school says yes: orders, invoicing, deliveries, licences and accessLegal - managing contracts and local compliance across every country across LatAm and the USFinance Operations - running invoicing, payments and collections for the region, in the right time zone and aligned with local tax requirementsWhat You'll OwnThink of our operations as a matrix.
The horizontal lines are global disciplines - production and purchasing, logistics, planning, operations engineering, revenue analytics, support - each led from Barcelona and each serving every market. The vertical lines are regions

📌 Full Time Operational Manager (Madrid)
🏢 Innovamat Education
📍 Madrid