The role provides dedicated operational support for all matters related to the delivery of partner services and serves as the primary point of contact for the partner operational performance and execution.
The Partner Manager is responsible for ensuring timely resolution of service-related issues, monitoring partner performance, and effective collaboration between internal stakeholders and external partners. This role is a critical component of ADP's Global Payroll supply chain and contributes to the delivery of efficient, accurate, and cost-effective global payroll solutions.
Monitor and evaluate partner performance through regular service reviews and operational metrics.
Escalate actual or potential compliance risks promptly and appropriately.
Bachelor's degree in business administration, Human Resources, Finance, or a related field preferred but not required.
2-3 years of knowledge in Payroll, HR Services, vendor management, account management, or service delivery.
Experience Working In a Global Or Multicultural Environment Preferred.
Strong proficiency in Microsoft Office applications, particularly Excel
Excellent written and verbal communication skills with strong cross-cultural awareness.
Experience collaborating with general teams and partners across different cultures.
Ability to work versátil hours as required.
We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws.
📌 Manager to Partner (Barcelona)
🏢 Adp
📍 Barcelona