02 oct
|
Ingram Micro
|
Santander
02 oct
Ingram Micro
Santander
Ingram Micro is seeking a Billing Technical Support Lead to resolve complex billing, invoicing, and platform issues. You will lead a team, manage on-call rotations, and coordinate with Engineering, Product, Finance, and Vendor teams to ensure a seamless customer billing experience. You will drive root-cause analysis, onboarding of processes, and post-incident reviews, while ensuring SLA attainment and high customer satisfaction.
📌 Billing Tech Support Lead — Cloud (Santander)
🏢 Ingram Micro
📍 Santander