Location: Barcelona, Spain

About the Job As an Incident Management Reliability Engineer within our Service Quality team, you'll play a pivotal role in safeguarding the stability and resilience of critical IT services that support a global biopharmaceutical company dedicated to improving patients' lives. Sitting at the heart of Sanofi's Digital organization, you'll blend deep incident management expertise with reliability engineering principles to minimize disruptions, accelerate recovery, and continuously raise the bar on system performance. This is more than keeping the lights on — it's about transforming every challenge into an opportunity for growth, and ensuring that the technology powering life-changing medicines never misses a beat.

About Sanofi Sanofi is dedicated to supporting people through their health challenges. We are a general biopharmaceutical company focused on human health, committed to chasing the miracles of science to improve people's lives. Our team, across some 100 countries,



is dedicated to transforming the practice of medicine by working to turn the impossible into the possible. We provide potentially life-changing treatment options and life-saving vaccine protection to millions of people globally, while putting sustainability and social responsibility at the center of our ambitions At Sanofi, we believe our people are our greatest strength, and we are committed to creating an inclusive environment where diverse perspectives drive innovation. Our values — Aim Higher, Act for Patients, Be Bold, and Lead Together — guide everything we do.

Main responsibilities: Incident Management
- Partner Lead end-to-end management of Major Incidents (P1/P2), ensuring timely resolution and clear stakeholder communication
- Serve as command centre lead during critical outages, coordinating seamlessly across technical and business teams
- Maintain accurate and detailed incident documentation — root cause, timeline, and resolution steps
- Drive post-incident r

📌 Incident Management Reliability Engineer (Barcelona)
🏢 Sanofi
📍 Barcelona