The Impress team is passionate about teeth, digitalization, and customer service. We are looking for a Doctor Trainer to accompany and support our doctors in their daily needs across all our clinics. What We Offer * High-end, high-performance technical equipment:. * Modern, fully renovated dental centers. * Ongoing training. * Support from a general practitioner for procedures not related to orthodontics. * Professional supervision team dedicated to patients, alongside clinical appointments and available 7 days a week via the treatment tracking app. * International network of colleagues (EU & USA). * Energetic clinical team that listens to each other. * Career path and growth opportunities. * Special discounts on aligner treatments for you and your family. In This Role, You Will * Approve treatment plans cases, review eligibility, approve refinements. * Be the first level of support for the doctors and auxiliaries. * Create the team and the process for smooth support for the front doctors. * Be the liaison between the clinics and the HQ in Barcelona. * Create training and processes.



* Train teams on processes and training techniques. * Daily monitor quality reports and NPS and ensure good performance. * Create improvement action plans and implement them. * Daily monitor utilization and efficiency of time of the clinic teams. Organize daily quality checks. * Create and implement procedures on quality monitoring of hygienist, auxiliaries, doctors in the use of tools and compliance with processes. * Solve escalated patient requests and personally work with problem patients via meeting in the clinic, call, video conference or emails. * Engage in marketing and interviews, receipt of influencers, and photoshoots. This may involve videos for social media. * Combine work in the office and in the clinic when clinic requires orthodontic knowledge support. * The work may involve travelling and need to work on weekends. * Your hard work and drive to succeed will deliver nothing

📌 Doctor Team Lead (Cataluña)
🏢 Impress
📍 Cataluña