02 oct
|
United ITs
|
Comunidad Valenciana
02 oct
United ITs
Comunidad Valenciana
Full Time | Valencia, Spain (On-site) or Brindisi, Italy (On-site) Location: Valencia, Spain or Brindisi, Italy Required Technical Skills Scope of Work: * Perform database administration tasks of MSSQL and open source databases; * Provide day-to-day support and maintenance of applications and tools for the UNICC and partners; * Resolve in a timely manner Tier-2 application issues and escalated Tier-3 issues to Designated focal points; * Assist in the evaluation, configuration and installation of new releases in accordance with established configuration management standards; * Assist in applications structural changes required during system upgrades; * Assist in the deployment of tools and in the implementation of processes to assist in operational support; * Assist in responding to application-related queries from end users in remote locations; * Facilitate knowledge transfer to Tier-1 and deliver end-user training sessions on the application functionality. * Assist in the development and in the updating of software applications related documentation,
including technical documentation and system reports, attend operational and other meetings; * Provide standby and on-call 24×7 support, and work in shifts when requested; * Provide other ad hoc support either within your team or in other teams as required – this includes the participation in special projects or support to service delivery for short period of time on a part‑time or full‑time basis upon request from the senior management; * Perform other duties, as required. The resource MUST have the following skills and experience:: * 3 to 5 years of experience in application maintenance and general IT support; * Assist in deploying and maintaining cloud identity platforms based on client requirements. * Good working knowledge of client/server applications in a Windows/Linux environment; * Good working knowledge of Database Management; * Very good knowledge of English (both written and verbal) is required. * High scho
📌 Administrator Support Technician (Comunidad Valenciana)
🏢 United ITs
📍 Comunidad Valenciana