Everything you are looking for and more Join our Customer Care team at InPost Iberia as a Junior Data Analyst and become the bridge between raw data and business impact. Your mission: unlock the power of our data through automations that free up time for the team, dashboards that drive decisions, and a genuine curiosity to understand not just the "what" but the "why" behind every request. What responsibilities and objectives will you have? * Design, build and maintain automations that reduce manual work for the Customer Care team and its agents, continuously improving them to maximize efficiency. * Automate the processing of recurring, business-critical files such as claims files, preparing them ready for review and minimizing human error. * Handle ad-hoc data requests: pulling lists, cross-referencing sources, running validations and delivering insights that support day-to-day decision-making. * Design, develop and maintain internal dashboards in Power BI that track KPIs and make data accessible across the team. * Contribute to Customer Care data tables and models,



ensuring alignment with the standards set by the international data team. * Represent Customer Care Iberia in cross-functional company projects, bringing the data and operational perspective of the area to broader business initiatives. Well, what will the requirements be? Mandatory: * Solid SQL and Python (PySpark) — you can write and debug queries and scripts independently. * Proficiency in the Microsoft environment, particularly Excel, SharePoint and Power Automate. * Experience building dashboards and reports in Power BI. * Autonomy and problem-solving mindset: the ability to take a loosely defined brief, find a way forward and propose solutions without constant guidance. * Genuine interest in the business context, not just the data — you ask why something is being requested and what it will be used for before diving into execution. * Working level of English for day-to-day collaboration within an int

📌 Junior Data Analyst (Cataluña)
🏢 Inpost España
📍 Cataluña