Position : Cybersecurity Help Desk / Support (4-Month Assignment) Location : Spain Cybersecurity Support Analyst to join their cybersecurity team on a short-term contract engagement. This role is designed to provide immediate support by addressing cybersecurity-related tickets, assisting with Data Loss Prevention (DLP) activities, and supporting day-to-day security operations while the organization completes its search for a full-time employee. The idóneo candidate will have experience working in a Security Operations Center (SOC) environment, strong troubleshooting skills, and hands-on exposure to cybersecurity tools and incident response processes. Key Responsibilities * Manage and resolve cybersecurity-related service desk and security tickets * Perform initial triage and investigation of security incidents and alerts * Support CyberArk administration processes,



including privileged access requests and administrative elevations * Website access approvals and reviews * USB device access requests * Security policy exceptions * Investigate suspicious activities and assist with malware analysis efforts * Support incident management activities and escalation processes * Assist users with security-related software installations and access issues * Identify repetitive manual tasks and create automation opportunities to improve operational efficiency * Collaborate with the cybersecurity team to maintain security controls and ensure timely ticket resolution * Document findings, procedures, and remediation activities Required Qualifications * 3 to 4 years of cybersecurity experience within a helpdesk environment * Experience working in a Security Operations Center (SOC) or cybersecurity operations environment * Hands-on experience with CyberArk or similar Privileged Access Management (PAM) solutions * Understanding of incident response and security ticket triage * Familiarity with malware analysis concepts and investigative techniques * Experience supporting DLP programs an

📌 Cybersecurity Help Desk (Cataluña)
🏢 Dexian Europe
📍 Cataluña