Professional Services Consultant - SaaS/DMS (m/f/d) full-time position Key Responsibilities * You will be the driving force behind the delivery of our projects, ensuring they are delivered on time, within budget and to the highest standards * As a customer-facing role, you will be responsible for managing customer expectations with a strong focus on customer satisfaction. * You conduct discovery workshops to gain a deep understanding of the client's business processes. * You document the client's business processes and translate them into requirements for the DocuWare solution. * Furthermore, you configure and implement the DocuWare solution, ensuring it meets the client's needs and expectations. * You maintain a strong focus on customer satisfaction. Proactively addressing any issues or concerns is also part of your responsibilities. * You guide and lead the client to maximize the benefits of digitizing their processes with DocuWare. * You effectively oversee project timelines, deliverables, and budgets to ensure the successful implementation of multiple projects simultaneously.



Qualifications * You have successfully completed a degree (preferably in (business) informatics) or comparable training with relevant knowledge in the IT sector. * You have already gained several years of practical work experience as a (IT) consultant or in the implementation of (IT) projects. * You have strong project management skills and a demonstrated ability to manage multiple projects simultaneously. * You are characterized by excellent communication-, interpersonal-, and facilitation skills. * In addition to that you have the ability to conduct thorough discovery workshops and create accurate process documentation. * You are experienced in in pre-sales, and post-sales support. * You are customer-focused and driven by a passion for improving business processes through innovative solutions. * You have excellent Spanish and English communication skills. Benefits * Globally distributed,i

📌 Professional Services Consultant (Cataluña)
🏢 DocuWare Europe
📍 Cataluña