Portuguese Speaking Cybersecurity Customer Experts
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to bridging the gap between top-tier general talent and industry-leading organizations. As we continue to expand our footprint, we are proud to offer exclusive opportunities for those seeking impactful jobs in Greece within the high-stakes world of digital security.
Job Overview
We are currently sourcing exceptional talent for a Portuguese Speaking Cybersecurity Customer Experts position in Greece. In this vital role, you will act as a guardian of digital trust, providing specialized customer support and security guidance to protect users and systems in an increasingly complex cyber landscape.
Key Responsibilities
- Provide high-level assistance to clients regarding cybersecurity software, protocols, and best practices.
- Analyze and troubleshoot potential security vulnerabilities to ensure optimal client protection.
- Maintain a deep understanding of evolving cybersecurity threats to provide proactive,



expert-level communication.
- Handle technical escalations with professionalism, ensuring swift resolution and customer satisfaction.
- Collaborate with international security teams to document incidents and improve internal defensive strategies.
- Ensure all interactions follow strict security compliance and data privacy regulations.
- Educate end-users on safe digital behaviors to prevent common security breaches.

Requirements
- Native or fluent Portuguese (spoken and written) is mandatory for this role.
- Valid EU passport or work permit allowing residency and employment in Greece.
- Proven interest or background in the Cybersecurity industry or technical support sectors.
- Strong analytical mindset with the ability to solve complex technical problems under pressure.
- Excellent communication skills in English to operate effectively within our diverse team.

Benefits
What We Offer
- Competitive

📌 Portuguese Speaking Cybersecurity Customer Experts (España)
🏢 Mercier Consultancy Group
📍 España