02 oct
|
Keysight Technologies
|
Barcelona
02 oct
Keysight Technologies
Barcelona
Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.
Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.
Responsibilities
We are looking for an outstanding, Dutch and English-speaking Customer Service Representative to join our multicultural Customer Service team in Barcelona. This is an excellent opportunity for an experienced Dutch-speaking customer service professional with strong communication, organizational and problem-solving skills to work in an international technology environment.
Contract Type: Internal Temporary Worker (ITW) assignment.
This is a complex role, which means you need to be organized, communicative and able to interact with different stakeholders, including customers, logistics, manufacturing and service representatives. Your primary responsibility will be creating and processing sales quotes, but you will be expected to take appropriate ownership to resolve issues throughout the quote-to-delivery-to-payment process.
What will you be doing?
• Managing customer service and customer support requests, including order creation and tracking, repair and calibration requests, product changes, exchanges and returns, end-to-end order status, and questions related to invoicing, contracts and lease management.
• Interfacing with a variety of different parties, including clients, sales teams, logistics, manufacturing and service technicians, to execute customer requ
📌 Customer Service Specialist (Barcelona)
🏢 Keysight Technologies
📍 Barcelona