Join Our Team as an AgTech Helpdesk Technician

Behind every successful harvest, there’s smart technology making it possible and that’s where you come in

As an AgTech Helpdesk Technician, you will be the go‑to partner for our technical and field teams, ensuring that all technological solutions across our farms run smoothly, securely, and efficiently. Your mission? To support the correct functioning, use, and adoption of our agricultural management systems, with a special focus on master data and digital tools that drive daily farm operations.

In this role, you’ll help strengthen our digital foundation, improve operational continuity, and empower teams to work with reliable, high-quality information. If you're passionate about tech, problem‑solving, and bringing innovation to the field, this is your chance to make a real impact at the heart of our agricultural operations

Your passion – our daily business

• Handling, analyzing, and resolving technical issues related to AgTech tools (ERPagro–Efemis, Power BI dashboards, and monitoring systems).




• Providing remote support to key users, including ticket management according to SLAs, incident prioritization, and follow‑
• Performing technical diagnostics and proposing solutions; escalating Level 2 incidents to external providers and coordinating follow‑up when needed.
• Supporting user adoption by delivering trainings and creating tutorials, guides, and other support materials.
• Documenting procedures, solutions, and best practices, ensuring they remain accurate and up to date.
• Collecting user feedback and collaborating with the product team to drive continuous improvement of implemented solutions.

Why become a SanLucarian?

• Feel comfortable leaving your suit behind We don’t have a dress code
• You’ll find a dynamic and fast paced work environment with a lot of opportunities
• We are as colorful and diverse as our product range - we are more than 36 different nationalities & happy to add more diversity to our te

📌 AGTECH HELPDESK TECHNICIAN (Puzol)
🏢 SanLucar
📍 Puzol