At GreenPowerMonitor&Solutions;, a DNV company we combine knowledge, expertise and innovative data-driven digital solutions as our response to enable our customers to tackle the energy transition. Our purpose is to provide data-driven digital solutions to maximize the performance of renewable energy assets, optimize efficiency in the management of renewable energy portfolios and contribute to have the greenest energy mix in the grid.
Are you passionate about providing technical support to customers and turning their challenges into success stories? Can you envision yourself as the go-to expert for clients, ensuring their satisfaction at every step? Then, embrace this opportunity to work with cutting-edge technologies in the renewable energy industry. Join us as a Customer Support Engineer. Together we can drive a greener tomorrow
What to expect?
As a Customer Support Engineer, you will act as the primary contact for our customers, providing technical support on our cloud solutions designed to monitor renewable energy assets.
What You'll Do




• Managing and prioritizing customer requests related to networking, dataloggers, field devices and communication issues, providing support via email, phone and the ticketing system (Zendesk).
• Providing technical assistance for GreenPowerMonitor’s SCADA solutions, including diagnosis and troubleshooting of hardware, networking and communication problems in PV, BESS and hybrid energy systems.
• Supporting the configuration, commissioning and operation of GPM’s Power Plant Controller (PPC) and onsite SCADA installations.
• Implementing project modifications based on customer requirements, such as control logic updates, hardware adjustments, PPC migrations and configuration changes.
• Reading, creating and updating electrical diagrams and single‑line drawings for plant layouts, network designs and device integrations.
• Managing internal documentation and contributing to technical guides, procedures and knowledge‑base materials.
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📌 Customer Support Engineer SCADA/Automation (Barcelona)
🏢 Dnv
📍 Barcelona