Google London, UK ; Madrid, Spain
X Note: By applying to this position you will have an opportunity to share your preferred working location from the following: London, UK; Madrid, Spain.
Bachelor's degree in Computer Science, Mathematics, related technical field, or equivalent practical experience.
10 years of experience in a customer-facing technical role (e.g., Customer Engineering, Solutions Architecture, Technical Consulting) or software engineering role working with cloud-native architectures.
2 years of experience building, prototyping, or deploying Generative AI, Conversational AI, or Enterprise Search/Information Retrieval solutions using modern AI APIs, models, or developer frameworks.
Experience writing and debugging code in Python or a modern backend language, including experience working with REST APIs, asynchronous operations, and OpenAPI specifications.
Experience presenting architectures to, and managing technical discussions with enterprise technical stakeholders (e.g., Enterprise Architects, Engineering Leads).
Preferred qualifications:
Experience developing autonomous agents using frameworks like Google ADK, LangGraph, and Semantic Kernel.
Expertise in enterprise RAG optimization, hybrid vector retrieval, semantic search, ranking engines, and Vertex AI Search.
Skilled in building agentic shopping workflows integrated with product catalogs, dynamic pricing, and order management backends.
Knowledge of tool execution patterns, MCP, OpenAPI schemas, and connecting agents to CRMs, ERPs, and e-commerce APIs.
Versed in cloud security perimeters (IAM, VPC, CMEK), Terraform infrastructure, distributed tracing, and hallucination evaluation.
About the job
As a Customer Engineer, Applied AI, you are the technical authority and trusted advisor helping our most strategic enterprise customers design, validate, and scale next-generation AI agents on Google Cloud. You sit at the intersection of deep engineering and go-to-market strategy—translating transformative
📌 Customer Engineer, Applied AI (Madrid)
🏢 Google
📍 Madrid