Application Support Specialist (Madrid)

Application Support Specialist (Madrid)

02 oct
|
Bank Julius Bär Ltd.
|
Madrid

02 oct

Bank Julius Bär Ltd.

Madrid

At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let's shape the future of wealth management together. System engineering is an interdisciplinary field of system and platform engineering, complemented with business management and operational responsibility, that centres around on how to design and manage complex systems and technology platforms over their life cycles.
The system engineer can assume a pure holistic role or can be a database, system/server, virtualization or a network specialist. YOUR CHALLENGEEnsure the smooth operation of core banking applications, focusing on application management (2nd-level support)Process incident tickets generated by monitoring systems and the local service desk within agreed SLAsCoordinate and communicate effectively between incident managers, application service owners, 3rd-level support, other IT/Agile teams,



and business stakeholdersAct as the local administrative ManagerTake over periodical on-call duty (weekly 24/7 rotation)Administer change requests and ensure proper execution of application-related processesParticipate in periodic release activities, including weekend deploymentsContribute to projects related to operational aspects of existing or newly integrated applicationsPerform routine data cleansing and maintenance of systemsDrive process optimization and automation of repetitive tasks, including handover to L1 (Control Center)Maintain and update application operation documentation and knowledge baseProvide support for batch job scheduling and monitoring (e.g., Automic AWA, Control-M, or similar tools)YOUR PROFILECompleted IT training (Degree in Computer Science or equivalent IT-related certification)Minimum of 2 years of professional experience in application supportStrong Linux knowledge (shell scripting is an advantage)Solid understanding of Windows OS at server levelFamiliarity wit

📌 Application Support Specialist (Madrid)
🏢 Bank Julius Bär Ltd.
📍 Madrid

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