02 oct
|
HPE Spain
|
Las Rozas de Madrid
02 oct
HPE Spain
Las Rozas de Madrid
This job is with HPE Spain, an inclusive employer and a member of myGwork – the largest general platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
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Managed Services Manager Spain
This role has been designed as 'Onsite' with an expectation that you will primarily work from an HPE partner/customer office.
Who We Are:
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description:
Position Overview:
The Managed Services Manager is a pivotal role responsible for customer relationship management, ensuring the seamless delivery of services outlined in the Statement of Work (SOW). This role adds substantial value to the customer by acting as an IT management partner, integrating seamlessly into the customer's IT management structure. The manager collaborates with the customer's IT service management team, applying ITIL/ITSM best practices, and ensures that the HPE service delivery team is fully aligned with the customer's critical IT services and business objectives.
Key Responsibilities:
Overall Delivery:
- Responsible for the overall delivery of the Service solution.
- Serves as the customer's single point of contact for all service-related issues, acting as the customer's advocate within HPE.
Go
📌 Managed Services Manager Spain (Las Rozas de Madrid)
🏢 HPE Spain
📍 Las Rozas de Madrid