CRM and Lifecycle Manager (San Cugat del Vallés)

CRM and Lifecycle Manager (San Cugat del Vallés)

02 oct
|
Indiba K-Laser
|
San Cugat del Vallés

02 oct

Indiba K-Laser

San Cugat del Vallés

About us

Por favor, asegúrese de leer atentamente los siguientes detalles antes de enviar cualquier solicitud.

INDIBA Group is a global medical device organization specialised in Radiofrequency and Laser solutions for the physiotherapy, aesthetic and veterinary markets, and is internationally recognized for its scientific research carried out over the last 40 years.

At INDIBA, we believe we can contribute to the health and well-being of people and animals by addressing new and growing needs, offering innovative treatments that allow individuals to maintain their lifestyle at an older age.

Revitalizing lives is what we do and what our teams work on every day.

What are we looking for?

At INDIBA, the customer lifecycle runs from the first contact with a lead, through the sale of the device, onboarding and first training, to the regular purchase of consumables, ongoing training in new protocols, technical service and, years later, the renewal of the device. We want every one of these moments to deliver a consistent, excellent experience, whoever the customer interacts with.





INDIBA is seeking a CRM & Lifecycle Manager to own HubSpot as the system that supports this entire lifecycle: how leads are captured and converted into sales, how customers are onboarded and kept active, and how every team works from the same customer record.

This is a new role. During the first year, the focus will primarily be on data, integrations and processes, establishing the foundations for a unified customer view. From there, the role will increasingly focus on automating, personalizing and continuously improving the customer journey.

What you’ll do?
- Own and govern the general CRM, including the HubSpot data model, lifecycle stages, properties, custom objects, lists, workflows, pipelines and reporting.
- Review and optimize lead management from capture to sale, including lead qualification, scoring, routing, nurturing and follow-up processes.
- Review and improve Sales pipelines, de

📌 CRM and Lifecycle Manager (San Cugat del Vallés)
🏢 Indiba K-Laser
📍 San Cugat del Vallés

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