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Customer Support EMEA - LATITUDE and Neuromodulation
Onsite Location(s):
Madrid, ES
Purpose and Passion Comprehensive Benefits Life-Work Integration Community Career Growth
At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination and a deep caring for human life, we’re solving some of the most important healthcare industry challenges. Together, we’re one integral team committed to making a difference in people’s lives around the world. This is a place where you can find a career with meaningful purpose—improving lives through your life’s work.
About the role:
Are you multilingual and want to use your language skills in an international environment to provide global support to clinicians and patients? Do you enjoy helping people?
Then you are the person we are looking for to join our team as a Graduate in LATITUDE and Neuromodulation Customer Support EMEA.




We are currently looking to reinforce our international team which provides support on LATITUDE Remote Monitoring and Neuromodulation patients. LATITUDE Remote Monitoring is a system that allows patients implanted with a cardiac device to be monitored remotely by their physician. Neuromodulation therapies also involve devices that can be remotely supported to help patients and healthcare professionals manage their treatment.
In this role, you will contribute to providing remote assistance to patients and healthcare professionals, helping ensure the proper setup and use of the equipment and delivering a high-quality support experience.
Your responsibilities:
- Provide global industry-leading support to customers via multiple communication channels (phone, email, etc.).
- Provide remote support to patients with the set-up and troubleshooting of LATITUDE Remote Monitoring and neuromodulation equipment.
- Educate, support and train customer

📌 Customer Support EMEA (Madrid)
🏢 Boston Scientific Gruppe
📍 Madrid