WHY WORK AT JOE & THE JUICE
JOE & THE JUICE is a centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills.

If you love fast paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles.

As an OPS / Training Manager, you are responsible for the strategic oversight and high-level training culture of a cluster of stores, ensuring the highest performance possible. You will ensure that all Store Managers adhere to market-specific legal requirements, company policies, compliance structures, and are equipped to develop their own teams.

While your role is strategic, you are expected to maintain full operational agility; you will be required to be “on the floor”, supporting the teams BTC (behind the counter) to ensure operational excellence during peak times or critical store visits. Your success depends on your ability to lead and develop a pipeline of highly engaged management teams, ensuring that all operational conceptual requirements are followed to deliver best-in-class guest experiences. You are ultimately accountable for the regional budget, sales target, and EBITDA.

Key Responsibilities

Virtue-Based Leadership: Effectively lead your team members in alignment with company virtues and operational principles.
Team Development & Training: Responsible for identifying future talent and overseeing the high-level training of SM to ensure a strong leadership pipeline for the store expansion.

Employee Engagement: Develop & motivate management teams through development plans and feedback, ensuring engagement scores meet the true benchmark across the cluster.

OPS Requirements:



Maintain a safe & healthy working environment by enforcing hygiene, health, and safety standards across all locations.

Strategic Planning: Oversee store shifts plans to ensure they follow contractual obligations, union agreements, and legal requirements.

Performance Management: Accountable for building sales and optimising profit to achieve company-defined financial and non financial KPIs.

OPS Agility: Maintain a 360º understanding of all store stations. You must be prepared to step onto the floor and execute operational tasks whenever required to support the team or evaluate store standards firsthand.
Key Qualifications
5 years in a similar leadership role in international brands (OPS Mgr, Training Mgr, Regional Mgr, AM)
Extended OPS experience
Experience in OPS and training mgmt
Deep understanding of OPS and structures
Coaching, learning & training experience on a higher level
Communication & presentation skills in English
WHY WORK WITH US

Great Company Culture: Be part of a team that values positive attitudes, inclusivity, and social ties. Enjoy a packed social calendar with various events that foster camaraderie and create lasting memories.

Leadership & Educational Programs: Access continuous learning and growth opportunities through our comprehensive internal programs. Participate in workshops, training sessions, and mentorship programs designed to enhance your professional skills and leadership capabilities.

Travel & Development Opportunities: Experience diverse cultures and locations while developing your skills and career. Take advantage of our exchange programs, international assignments, and career advancement opportunities that allow you to grow within the company and explore new horizons.

By joining Joe & The Juice, you are contributing to a healthier world, one juice at a time. We welcome individuals from all backgrounds and encourage diversity in our workplace. Together, we can create memorable guest experiences and build a vibrant, successful community.
Ready to embark on this exciting project?

📌 Operations / Training Manager (Madrid)
🏢 JOE &THE JUICE
📍 Madrid