Experteer Overview

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In this role you will define and lead the Sales Hub strategy to grow merchant success from onboarding to first sale and early GMV. You’ll align multiple squads and functions around a shared product vision, building a reusable merchant‑success system. You’ll balance AI-driven guidance with practical product decisions to drive measurable merchant and business outcomes. The role offers high impact across Shopify-first pilots and future channel reuse, with clear ownership and leadership influence.

Compensaciones / Ventajas
• Define and evolve Sales Hub strategy and end-to-end merchant-success ownership
• Set North Star, KPI tree, and segment-based journey design for Shopify and beyond
• Research and analyze merchant progress and friction, map journeys, identify high-leverage interventions
• Continuously reprioritize initiatives, balancing short-term gains with long-term capability buildup
• Shape AI-driven experiences: personalized onboarding,



next-best-action, and proactive interventions
• Collaborate with Engineering, Data, and AI to ensure feasible, scalable, and outcome-driven AI initiatives
• Translate strategy into phased initiatives with clear outcomes, dependencies, and decision gates
• Establish data-driven decision making with funnels, cohorts, and instrumentation
• Link product investments to GMV, retention, and LTV, clarifying opportunity costs
• Partner with senior leadership and mentor Product Managers to disseminate frameworks across the org

Responsabilidades
• Extensive PM experience in high-growth SaaS, marketplace, e-commerce, or platform businesses
• Strong analytics and commercial judgment connecting product decisions to GMV, revenue, or retention
• Ability to operate in ambiguous spaces, think in systems, and lead cross-functional xghoner alignment
• Strong technical fluency to partner with Engineering, Data, and AI teams

📌 Group Product Manager, Sales Experience (Barcelona)
🏢 Printify
📍 Barcelona