Make an impact with NTT DATA

Para presentar una candidatura, simplemente lea la siguiente descripción del puesto y asegúrese de adjuntar los documentos pertinentes.
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Role OverviewThe ServiceNow QA Manager is responsible for defining, embedding, and governing the quality assurance framework across all ServiceNow development delivered within NTT DATA — whether that originates from the ServiceNow Practice, the Business Application Services (ATS) development team,



or the automations function. This role acts as the quality gateway across all development streams, ensuring that nothing reaches production without meeting the defined quality and testing standards.
As a player-manager role in the early stages of the QA function, the QA Manager will be hands-on in testing activities while also building out the function's capability, tooling, and governance. They will establish and own the automated testing framework, maintain the regression test suite, and lead testing governance for all major releases including platform upgrades.
Key Responsibilities
- Define, own, and continuously improve the QA framework, testing standards, and governance processes for all ServiceNow development across the practice.
- Act as the quality gateway for all development — Practice, ATS, and automations — ensuring no release progresses to production without meeting defined quality criteria.
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📌 Manager, Software Quality Assurance (Madrid)
🏢 NTT DATA
📍 Madrid