Select how often (in days) to receive an alert:At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our general audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change,Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world,



where every voice is heard and every story matters.Customer Service Supervisor164812As our Front Office Supervisor, you'll play a key role in delivering an exceptional customer experience while leading and developing a high-performing Customer Service team. Working closely with Sales, Logistics, Audiological Support and Back Office teams, you'll ensure customer enquiries are resolved efficiently, service levels remain high and operational excellence is achieved every day.In return for your leadership, customer focus and passion for continuous improvement, you'll join a collaborative team where your ideas are valued, your development is supported and your work makes a meaningful difference to people's lives.More about the role- Lead, coach and develop the Customer Service Front Office team to deliver outstanding customer experiences.- Monitor customer service KPIs and implement improvements that enhance service quality, efficiency and customer

📌 Customer Service Supervisor (Alicante (Alacant))
🏢 Sonova Group
📍 Alicante (Alacant)