Client Experience Manager (Madrid)

Client Experience Manager (Madrid)

02 oct
|
Accenture España
|
Madrid

02 oct

Accenture España

Madrid

We Are:

Accenture is a general professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy, Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities. Visit us at www.accenture.com.

You Are:

Client Experience helps Accenture create differentiated, high-impact client engagements that strengthen relationships, showcase our capabilities and drive business growth. By bringing together strategy, storytelling, client engagement programs, change management, analytics, and operational excellence, the team delivers compelling experiences that demonstrate value and enhance the overall client journey.





The Work:

The Client Experience Manager supports strategic Client Experience priorities that strengthen client engagement, showcase Accenture’s capabilities and help drive business growth. Working across Client Experience and Commercial, the role combines strategy and execution with stakeholder engagement, content curation and capability building. A key part of the role is supporting storytelling initiatives, partnering closely with Client Account Leads (CALs), Reinvention Partner (RP) Leads, Client Relationship Marketing and Commercial Learning to identify and curate strong client stories, develop useful content and help strengthen storytelling capability across the organization.

Client Experience Strategy And Execution
- Support Client Experience priorities and initiatives in alignment with broader Commercial objectives, with storytelling as an important area of focus.
- Translate strategic p

📌 Client Experience Manager (Madrid)
🏢 Accenture España
📍 Madrid

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