Europcar Mobility Group

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Job DescriptionJoin Our Team as a Rental Sales Agent - Deliver Exceptional Service and Maximize Sales
Are you driven by delivering excellent customer service while achieving sales targets? We're looking for a highly motivated Rental Sales Agent to join our Network & Stations team within the broader Operations function. As a Rental Sales Agent, you'll be the first point of contact for customers, ensuring a seamless rental experience and maximizing sales opportunities. This entry-level, counter sales role is perfect for individuals who thrive in a fast-paced environment and are passionate about both service and sales.
Key Responsibilities
- Handle reservations and process rental agreements with accuracy and professionalism
- Ensure every customer is welcomed and treated with respect, providing an exceptional level of service from start to finish




- Maximize sales opportunities by consistently offering optional coverage products, vehicle upgrades, prepaid gas options, and additional services to every customer, ensuring 100% compliance
- Utilize effective sales techniques by building rapport through open-ended questions, emphasizing product features and benefits, and skillfully overcoming customer objections
- Adhere to all rental policies and procedures to ensure smooth and compliant transactions
- Assist customers by identifying any additional services or products that may enhance their rental experience
- Provide unmatched service excellence, ensuring full customer satisfaction at every stage of the rental process
- Support branch operations by performing additional duties as requested by management

What We're Looking For
- Sales Background: Proven sales experience in a dynamic, fast-paced environment
- Product Expertise: Skilled in offering optional coverage products, vehicle upgrades, and additional

📌 Rental Agent (Madrid)
🏢 Europcar
📍 Madrid