Description
Are you interested in Fashion?
Would you like to help customers to make the right choices ?
At TP Spain, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.
TP Spain is looking for for Polish native/advanced speakers to start working for one of the most famous Fashion Brands in Spain.
Responsibilities
- Receive incoming telephone calls from new and existing customers
- Manage customers' orders, changes and returns of products and/or services according to ensure timely and accurate product and service delivery
- Provide and excellent customer service experience to clients through different contact channels, in order to enhance customer satisfaction, engagement and increase sales

Requirements
Key Competencies
- Data accuracy
- Attention to detail
- Ability to gain immediate credibility and trust
- Exceptional communication skills
- PC and system literate

Candidate Profile
- Confident and enthusiastic.




- The ability to work well as part of a team as well as independently
- Native/Advanced Polish and intermediate level of English
- First class written, verbal and interpersonal skills
- Numerate and articulate
- Well organised, reliable and thorough

Desirable Skills
- Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
- Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
- Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
- Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
- Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
- Critical Thinking: E

📌 Fashion Customer Service Representative (Barcelona)
🏢 Teleperformance Spain
📍 Barcelona