Description
You Lead the Way. We’ve Got Your Back.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues.
As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Find your place on #TeamAmex.

Business Unit Overview
The Spain Acquisition Team for personal and Small Business customers in Spain focuses on growing market share through effective, sustainable and profitable acquisition strategies.
Within this unit, the Capabilities and Operations team plays a key role, facilitating the comprehensive management of the sales team. This includes optimizing the customer journey, efficiently managing the flow of incoming Applications,



and continuously improving processes through new technologies, both internal and external. Additionally, it centralizes information related to results, manages projects and stakeholders, and ensures that sales process initiatives are implemented in a prioritized manner and according to established deadlines.

About the role
Support the day-to-day management of Card application and approval processes through performance analysis, reporting, and operational coordination. The intern will help deliver insights that improve efficiency and support business decision making across key acquisition functions.

Responsibilities
• Interact with other Card Issuing functions (e.g. Integral new accounts, credit risk) and the external telemarketing agencies and be tasked to monitor and optimize internal processes.
• Support the Approval Rate analysis management process for applications of Personal and Small Business segments.
• Assist the opera

📌 Campus - Internship Programme - Sales Operations - 2026 - Madrid
🏢 American Express
📍 Madrid