02 oct
|
the rec hub.
|
Madrid
02 oct
the rec hub.
Madrid
A fast-growing global technology organisation operating in a highly dynamic and evolving market are looking for an Order Management Analyst to join their Global Order Management function in Madrid.
La siguiente información tiene como objetivo proporcionar a los posibles candidatos una mejor comprensión de los requisitos para este puesto.
About the Role
The Order Management Analyst supports the global Order Management function and manages the end-to-end booking process for assigned orders, from the booking-ready handoff in Salesforce CRM through accurate sales order creation and release in Oracle ERP.
The role serves as a booking control point by validating approved commercial documents and operational data, resolving booking exceptions, maintaining alignment between Salesforce and Oracle, and completing a clean handoff to Manufacturing, Logistics, Fulfillment, Billing, Licensing, Support, and other downstream teams. This is a hands-on individual contributor role; the analyst is expected to manage an assigned workload independently, follow established controls,
elevate material exceptions promptly, and contribute to process standardization and automation across the global booking operation.
Responsibilities
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- Execute integral bookings from approved Salesforce opportunities and quotes through accurate sales order creation and release in Oracle ERP within agreed service levels.
- Review quotes, order forms, purchase orders and supporting documentation to validate customer, products, pricing, quantities, payment terms, dates and other key order details.
- Identify and resolve incomplete or inconsistent order information, coordinating with Sales, Sales Operations, Deal Desk and Finance to obtain required corrections or approvals.
- Manage order creation, amendments, cancellations, debook/rebook activity and other approved transactions across Salesforce and Oracle, ensuring data accuracy and complete audit trails.
- Monitor Salesforce-to-Oracle order interfaces, resol
📌 Order Management Analyst (Madrid)
🏢 the rec hub.
📍 Madrid