Spanish Speaking Customer Experts for messaging app
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading organizations across Europe. As a leader in the BPO sector, we pride ourselves on providing comprehensive support to candidates seeking life-changing career opportunities in general hubs.
We are currently hiring for a Spanish Speaking Customer Experts for messaging app position in Greece, offering a unique chance to join the fast-paced social media industry. Provide high-quality support to users of a leading global messaging app within the social media ecosystem.
Resolve technical and account-related inquiries via chat, email, and social media channels.
Ensure all interactions reflect the premium brand voice of our social media industry partner.
Stay updated on new platform features and policy updates within the social media landscape.
Collaborate with internal teams to flag trends and improve the overall user experience.
Adhere to strict data privacy and security guidelines inherent to the social media industry.
Native or fluent Spanish (spoken and written).
Advanced English proficiency to communicate effectively in an international team.
Strong interest in the social media industry and modern messaging technologies.
Excellent communication and problem-solving skills, perfect for Spanish-speaking jobs.
Previous experience in customer service is an asset, but not mandatory.
Fully Paid Training.
Health Insurance.
Fully Paid Relocation Package (flight, transfer, hotel).
Monthly Performance Bonus.
Special Benefit: 2 Extra Salaries Per Year (13th and 14th salary).
Working in Greece allows you to balance a professional career in the social media industry with the leisure of exploring stunning beaches, ancient ruins, and a world-class culinary scene every single day.
Our comprehensive relocation package ensures that your transition to life in Greece is seam
📌 Customer Support Specialist-Spanish (España)
🏢 Mercier Consultancy Group
📍 España
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