Spanish Speaking Customer Experts for messaging app
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading organizations across Europe. As a leader in the BPO sector, we pride ourselves on providing comprehensive support to candidates seeking life-changing career opportunities in integral hubs.
Job Overview
We are currently hiring for a Spanish Speaking Customer Experts for messaging app position in Greece, offering a unique chance to join the fast-paced social media industry. If you are looking for top-tier jobs in Greece that combine professional growth with an exceptional lifestyle, this is the perfect role for you.
Key Responsibilities
• Provide high-quality support to users of a leading global messaging app within the social media ecosystem.
• Resolve technical and account-related inquiries via chat, email, and social media channels.
• Ensure all interactions reflect the premium brand voice of our social media industry partner.




• Maintain high levels of customer satisfaction by providing efficient and empathetic solutions.
• Stay updated on new platform features and policy updates within the social media landscape.
• Collaborate with internal teams to flag trends and improve the overall user experience.
• Adhere to strict data privacy and security guidelines inherent to the social media industry.

• Native or fluent Spanish (spoken and written).
• Valid EU passport (mandatory).
• Advanced English proficiency to communicate effectively in an international team.
• Strong interest in the social media industry and modern messaging technologies.
• Excellent communication and problem-solving skills, perfect for Spanish-speaking jobs.
• Previous experience in customer service is an asset, but not mandatory.

What We Offer
• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Month

📌 Spanish Speaking Customer Experts for messaging app (Alicante (Alacant))
🏢 Mercier Consultancy Group
📍 Alicante (Alacant)