Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.
As a Portfolio Change Manager, you'll join the Personal Banking Change & Enablement team and play a pivotal role in shaping how change is delivered across the organisation. Working closely with business leaders, program teams and delivery stakeholders, you'll oversee change activity across multiple initiatives, ensuring change is coordinated, prioritised and embedded in a way that supports customer outcomes, operational stability and successful adoption.
Each day, you'll go above and beyond to:
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Develop and oversee portfolio-level change strategies across multiple programs and initiatives
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Lead change planning, sequencing and prioritisation activities to ensure effective delivery and minimise change saturation
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Partner with senior stakeholders to shape change approaches and drive leadership accountability for adoption outcomes
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Coordinate and oversee change activity across multiple concurrent initiatives and business areas
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Lead teams of change practitioners, providing coaching, guidance, support and quality assurance
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Oversee organisational impact assessments, stakeholder analysis, communication, learning and adoption strategies
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Monitor readiness, adoption performance and benefits realisation outcomes across the portfolio
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Manage portfolio change capacity, practitioner allocation and resource planning activities
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Provide strategic change advice and recommendations to senior leaders and governance forums
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Prepare executive reporting, presentations, insights and governance materials
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Identify, assess and manage change-related risks, dependencies and adoption issues
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Drive compliance with change governance standards, frameworks and risk requirements
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Contribute to portf
📌 Portfolio Change Manager (Vic)
🏢 NAB
📍 Vic