02 oct
|
Capacity
|
España
Why this job is exciting
The role:
We are seeking a motivated Technical Delivery Junior Engineer to join our company. As a Technical Delivery Junior Engineer, You are passionate about Linux, technology, and a job well done. In this Junior Delivery position you will work with Conversational and AI Technologies from day one, learning alongside a highly technical team. You will help deploy Verbio solutions in customer infrastructures under the guidance of senior colleagues, accompanying them until the solution is successfully installed. You will also support the maintenance of our facilities and start becoming a technical reference for our customers as you grow. Above all, we want someone with real curiosity, proactivity, and eagerness to learn and listen.
Responsibilities:
- Supporting technical communication/interaction with the end customer, under supervision, and replying to customer requests by email.
- Participating in the deployment of Capacity/Verbio solutions either in the customer's infrastructure or Capacity cloud, together with senior team members.
- Working closely with customers and colleagues to troubleshoot Capacity/Verbio deployments, escalating when needed.
- Supporting Project Managers and senior Engineers to ensure project success.
- Establishing communication with product or infrastructure teams to support a successful deployment.
- Keeping updated and well-trained/informed about Capacity/Verbio's products/solutions including tools, programming interfaces, integration mechanisms, requirements, and limitations of the technology.
- Collaborating with other Technical Delivery Team members in content generation by providing technical information describing how Capacity/Verbio products work on customer's infrastructure.
- Sharing relevant feedback and observations from customers with senior colleagues and product teams.
- Supporting the sales/presales Representative owning the account to provide the best customer experience possible.
- Learning and p
📌 Technical Delivery Junior Engineer (España)
🏢 Capacity
📍 España