Position: Fraud Activity Agent Back Market

Languages Required: German + English

Start Date: ASAP

Location: Barcelona, On-Site

Salary & Benefits:

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Base Salary: 22,000 gross/year

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Bonus: Up to 2,400 gross/year

Company: Back Market

Job Description:

We are looking for a detail-oriented Fraud Activity Agent to join Back Market in Barcelona. The successful candidate will be fluent in German and English and will play a key role in detecting, investigating, and preventing fraudulent activity to protect both the company and its customers.

Key Responsibilities:

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Monitor and analyze transactions to detect potential fraud.

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Investigate suspicious activities and escalate cases as needed.

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Collaborate with internal teams to strengthen fraud prevention processes.

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Communicate with customers to verify transactions and resolve issues.

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Maintain accurate records and provide reports on fraud trends.

Qualifications:

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Fluency in German and English (mandatory).

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Strong analytical and problem-solving skills.

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Previous experience in fraud detection, risk management, or customer service is an advantage.

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Ability to work on-site in Barcelona.

Benefits:

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Competitive base salary plus performance-based bonus.

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Opportunity to work with a fast-growing general marketplace.

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Dynamic and international work environment.

Package Details

📌 Fraud Activity Agent Back Market (Barcelona)
🏢 CBTALENTS
📍 Barcelona