Job Overview
We are currently seeking a passionate gaming enthusiast for a Czech Speaking Player Support Specialist position in Bulgaria to join a world-class Gaming & Esports client. This is a unique opportunity to elevate the player experience and contribute to the growth of a integral gaming powerhouse while enjoying a vibrant career abroad.
Key Responsibilities
- Provide high-quality technical and account support to players via chat, email, and social media channels.
- Represent our premium Gaming & Esports brand with professionalism and deep product knowledge.
- Troubleshoot in-game issues, payment queries, and account security matters for Czech-speaking users.
- Collaborate with internal teams to provide feedback on player trends and common community pain points.
- Ensure all interactions maintain the high service standards expected in the competitive gaming industry.
- Maintain accurate records and documentation of all player interactions within the CRM system.
- Participate in ongoing product training to stay updated with the latest gaming releases and features.




- Native or fluent Czech (spoken and written).
- Valid EU passport (mandatory).
- A genuine passion for the Gaming & Esports industry and current gaming trends.
- Excellent communication and problem-solving skills, perfect for those seeking Czech-speaking jobs.
- Availability to work in Sofia for this Czech Speaking Player Support Specialist position in Bulgaria.
- Previous experience in customer service or community management is considered an advantage.

What We Offer
- Competitive Monthly Salary
- Fully Paid Training
- Health Insurance
- Fully Paid Relocation Package (flight, transfer, hotel)
- Monthly Performance Bonus
- €1,500 Signing Bonus (one-time)
- An exciting career trajectory within the Gaming & Esports sector.

Choosing to take one of our open jobs in Bulgaria means stepping into a country with a rich history, stunning mountain landscapes, and a surprisingly affordable cost of living. Bulg

📌 Czech Speaking Player Support Specialist (España)
🏢 Mercier Consultancy Group
📍 España