Graitec is seeking a Customer Success Specialist (CSS) with German fluency to manage a high-volume SMB portfolio across the customer lifecycle, driving adoption, renewals and growth opportunities.
You will own renewal activities, identify upsell opportunities, monitor health signals, and collaborate with Sales, Support and Solutions teams to ensure value delivery via phone, email and digital channels. A data‑driven CRM mindset and SLA discipline are essential.
📌 German-Speaking Customer Success Specialist – SMB Renewals (Barcelona)
🏢 GRAITEC GROUP
📍 Barcelona
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