Would you like to lead international Workplace & End‑User Services projects, driving digital transformation and AI‑powered productivity across global teams? In Capitole we are looking for a

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Workplace AI & End‑User Services Project Manager

to lead strategic IT initiatives, coordinate general stakeholders, and ensure successful delivery and adoption of modern workplace solutions. This role is perfect for someone who thrives in

complex, multicultural environments

enjoys

structuring chaos

and can manage

multiple independent projects in parallel

.

Role Responsibilities
- Lead Workplace & End‑User Services projects from initiation to deployment, ensuring alignment with scope, budget, timelines, and quality standards. Proactively engage cross‑functional teams (product, business, compliance, underwriting, sales) to secure accountability and seamless execution. Define and monitor project scope, dependencies, risks, mitigations,



and issue resolution in collaboration with senior business and technical stakeholders. Organize and lead Steering Committees, providing clear progress updates, decision‑making materials, and consolidated KPIs (budget, planning, risks). Maintain deployment and adoption plans, ensuring local roll‑outs, training, and business readiness. Hand over delivered capabilities to BAU, supporting change management and post‑go‑live processes. Prepare key deliverables: project reporting, sign‑offs, gating documentation, steering materials, and minutes.

Must‑Have Requirements

-
- 8+ years of experience in Workplace / End‑User Services or Digital Adoption projects in international environments.
- Proven experience in global project management, governance, and multi‑stakeholder coordination.
- Strong ability to anticipate risks, manage mitigations, and navigate complex dependencies.
- Solid background in chan

📌 Workplace Ai Project Manager (Madrid)
🏢 Capitole
📍 Madrid