Your Mission

As a Tier 2 SOC Analyst, you will serve as a subject matter expert in our technology stack while optimizing security tools and detection workflows, mentoring junior analysts on complex investigation techniques, and driving continuous improvement initiatives across our multi-client SOC environment.
This role demands advance analytical skills to conduct in-depth analysis of escalated security incidents from Tier 1 analysts, performing advanced threat investigations to determine attack vectors, assess impact scope, and develop comprehensive remediation strategies.

Your responsibilities will be:

• General responsibilities

• Use AI to support continuous improvement work: refining incident templates, proposing workflow enhancements, and contributing to SOP updates.
• Propose enhancement on tools and workflow
• Respond in a timely manner (within documented SLA) to support tickets.
• Document actions in tickets to effectively communicate information internally and to customers.
• Adhere to policies, procedures, and security best practices.




• Take responsibility for customer satisfaction and overall success of managed services.
• Be available, ready, and able to accept incoming clients calls
• Mentor fellow Security Engineers and Security Analysts.

• Service improvement

• Optimize SIEM rules and detection logic to reduce false positives and improve detection accuracy Support rules factory program in improving the integral set of detection
• Validate Go-to-Active and Go-to-Prod gates of our new clients to ensure a smooth transition to operation
• Continuously improve incident templates in terms of content for the clients and in terms of
• automation to best support the operation
• Support rollout of new set of rules for our clients
• Qualify, analyze, and provide recommendations for new standard data source requests
• Support Product teams to build best new services to fit with Operations capabilities (needs,
• scalability, efficiency)

• Threat Monitoring

•

📌 Security Analyst Tier 2 (España)
🏢 Kudelski Security
📍 España