?️ Now Hiring: IT Application Support Analyst | WMS | Spain
We’re looking for an experienced IT Application Support Analyst with a strong Warehousing & Logistics background to support a WMS application serving warehousing and distribution operations within the Healthcare sector.
? Location: Madrid, Spain
? Work Model: Local to Madrid preferred; onsite attendance as required
?️ Language: Spanish speaker – Mandatory
? Employment Type: Contract
? Must-Have Skills:
• Strong experience in WMS / Warehouse Management Systems
• Solid understanding of warehouse and distribution operations
• Experience in IT Application Support
• Hands-on experience managing the complete JIRA ticket lifecycle
• Strong incident management and troubleshooting skills
• Ability to investigate, resolve and follow up on application issues
• Experience supporting business-critical applications in a production environment
• Strong communication and stakeholder management skills
• Ability to work in a structured IT service environment

? Key Responsibilities:
• Maintain and support the WMS V10 application




• Provide application support for warehousing and distribution operations
• Manage incidents from ticket creation through resolution and closure
• Use JIRA to track, prioritise and manage incidents and service requests
• Troubleshoot application issues and coordinate with relevant technical/business teams
• Ensure timely and effective incident resolution
• Monitor system performance and identify recurring issues
• Maintain operational and support documentation
• Ensure compliance with established IT operational standards
• Contribute to continuous improvement of IT services and application performance

⭐ Idóneo Profile:
A hands-on WMS Application Support Analyst who understands warehouse operations, can manage incidents independently and is comfortable working with business and IT stakeholders.
? Let’s Connect
? DM me on LinkedIn if you’re interested or know someone suitable.
? Send your CV to: chetha

📌 IT Application Support Analyst (España)
🏢 Intelligenz It
📍 España