Technical Service Engineer (España)

Technical Service Engineer (España)

02 oct
|
EcoFlow
|
España

02 oct

EcoFlow

España

About EcoFlow Inc.
• EcoFlow was born out of the dream of a group of battery engineers in 2017. Amid the global transition towards renewable energy, we lead the way forward with industry-leading portable power products, solar technology, and smart home energy solutions.
• EcoFlow Europe is now actively participating in the innovation of residential energy storage and use technology, bringing Smart, Versátil and Reliable residential power solutions to thousands of homes.

EcoFlow Vision
Our vision is to power a new world. It's a call to the future - an aspirational, technology-driven, eco-friendly future shared by everyone.

EcoFlow Mission
Our mission from day one is to provide smart and eco-friendly energy solutions for individuals, families, and society at large. We are, were, and will continue to be a reliable and trusted energy companion for users around the world.

Work at EcoFlow Inc.
At EcoFlow, we are all innovators with a diverse set of backgrounds, skill sets, interests and needs, united in the mission to Power a New World. At EcoFlow, you will:

• Find reliable peers,



savvy mentors and see new career perspectives;
• Meet new challenges, solution possibilities and chances to show yourself;
• See wider, grow faster and to be outstanding.

We're now looking for a Technical Service Engineer. This position is a full-time, home office, with frequent business travel position.

Your challenges:
• Responsible for after-sales customer service technical Q&A; in overseas regions, remote troubleshooting, traveling to solve problems on site when necessary.
• Collecting and analyzing early product launch problems, batch problems, major quality problems, and giving attribution analysis of materials, design, R&D;, process, etc. in conjunction with the first site.
• Writing after-sales standard FAQ documents (for internal and external customers), maintenance manuals, technical support manuals, product quality problem program notification, etc.
• Responsible for overseas impo

📌 Technical Service Engineer (España)
🏢 EcoFlow
📍 España

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