Customer Support Agent @ Winparts | Spanish Native (Valencia)

Customer Support Agent @ Winparts | Spanish Native (Valencia)

02 oct
|
Wewow
|
Valencia

02 oct

Wewow

Valencia

Get ready for the career adventure of a lifetime in sunny Valencia, Spain At weWow, you'll thrive in a dynamic scale-up environment, collaborating with some of Europe’s most exciting and fast-growing brands. Join our international community of passionate professionals, where personal and professional growth are at the heart of everything we do.

Behind the brand.
Winparts is one of Europe's leading online retailers for car parts and accessories. The company has ambitious international growth plans and is committed to delivering the best possible customer experience. As part of the Customer Support team, you'll play an important role in helping customers with confidence while contributing to the continued success of the business.

As a Customer Support Agent for Winparts, you'll be the first point of contact for customers. Whether they need advice about a product, have questions about an order or need help with a return, you'll make sure they receive a fast, friendly and professional solution.
At Winparts, customer experience comes first.



You'll join one of Europe's fastest-growing automotive e-commerce companies, where your contribution truly makes a difference.

How you make an impact.
• You assist Spanish-speaking customers via phone, email, chat and WhatsApp

• You answer questions about products, orders, deliveries and returns

• You provide friendly, accurate and solution-oriented support

• You register customer interactions accurately in the CRM system

• You ensure every customer receives a smooth and professional experience

• You work towards high customer satisfaction while maintaining quality and efficiency

• You identify recurring customer feedback and proactively share ideas to improve processes and the overall customer experience

• You collaborate closely with your teammates and support each other to deliver the best possible service

What we value in you.
• You speak native-level Spanish

• Additional language skills, especially Dutch, are consider

📌 Customer Support Agent @ Winparts | Spanish Native (Valencia)
🏢 Wewow
📍 Valencia

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