h3>About Mercier Consultancy Group

Lea el resumen de esta ocasión para comprender qué habilidades, incluidas las habilidades interpersonales relevantes y el dominio de paquetes de software, se requieren.
Mercier Consultancy Group is one of Europe’s most respected international recruitment and business process outsourcing firms, connecting exceptional multilingual talent with world-class employers across the continent. With a proven track record of placing thousands of professionals in rewarding roles throughout Europe, we are dedicated to delivering a seamless, fully supported relocation and career experience. At Mercier Consultancy Group, we believe that great careers know no borders — and we are here to help you build yours.

Job Overview
We are currently seeking motivated and customer-focused Croatian-speaking professionals for an exciting Croatian Speaking Jobs With Paid Relocation Package position in Bulgaria, based on-site in the vibrant capital city of Sofia. This is a fantastic opportunity to launch or advance your career in the Customer Support Services industry,



working for a leading international employer in a dynamic, multilingual environment. If you are fluent in Croatian and ready to embrace a new chapter in your professional life, this role — complete with a fully paid relocation package — could be the perfect next step for you.

Key Responsibilities

-
- Deliver high-quality customer support to Croatian-speaking clients via phone, email, and live chat channels in a professional and timely manner.
- Respond to customer enquiries, resolve complaints, and provide accurate product or service information in accordance with company guidelines.
- Identify customer needs and ensure full satisfaction by guiding clients through solutions with empathy and professionalism.
- Accurately log, track, and update all customer interactions and case details within the company’s CRM system.
- Escalate complex or unresolved issues to the appropriate internal teams,

📌 Croatian Speaking Jobs With Paid Relocation Package (España)
🏢 Mercier Consultancy Group
📍 España