Next Job Abroad is excited to announce an opening for a Dutch Speaking Content Moderation/Customer Service Agent stationed in the beautiful island of Malta This role is an excellent opportunity for bilingual professionals looking to immerse themselves in a vibrant work environment while ensuring a positive online experience for users. You will be both a content moderator and a customer service representative, engaging with our Dutch-speaking clientele.

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In this dual role, you will review, assess, and manage user-generated content to maintain community standards while providing exceptional support to our customers. Your attention to detail and passion for customer satisfaction will play a vital role in shaping user experiences. If you're ready for an exciting new challenge, we can't wait to hear from you

Responsibilities

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- Review and moderate user content, ensuring compliance with community guidelines
- Provide outstanding customer support through chat, email,



and phone to our Dutch-speaking audience
- Effectively address and resolve customer inquiries and issues
- Work collaboratively with team members to enhance the customer experience
- Keep accurate records of moderation activities and customer interactions
- Provide feedback on process improvements for content moderation
- Stay informed about community guidelines and best practices in content moderation

Requirements

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- Fluency in Dutch and strong proficiency in English; additional languages are advantageous
- Previous experience in customer service or content moderation is a plus
- Excellent attention to detail and strong analytical skills
- Outstanding communication and interpersonal skills
- Able to multitask effectively in a dynamic working environment
- Familiarity with CRM tools and content moderation software is beneficial
- Willingness to relocate to Malta and embrace new exper

📌 Dutch Speaking (España)
🏢 Next Job Abroad
📍 España