Location: Valencia, Spain (100% On-site)

Es posible que un gran número de candidatos se presenten a este puesto, así que asegúrese de enviar su CV y su solicitud lo antes posible.
Project: International Fintech & Banking

Language Requirements: Fluent German (C1/C2) & English (B2 Minimum)

The Opportunity
Are you a proficient German speaker eager to launch your professional journey in sunny Valencia? We are seeking driven Customer Advisors to support our expanding financial services initiative. Offering both full-time positions and adaptable part-time schedules, this opportunity allows you to become part of an energetic, integral workforce in a top Mediterranean hub.

In this position, your duties extend beyond taking calls; you will represent a prominent financial institution, supporting clients with money management, online platform navigation, and complex problem resolution through empathetic and professional service.

What You'll Do

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- Expert Support: Provide high-quality assistance to German-speaking clients across phone, email,



and live chat channels regarding account maintenance, money transfers, and online features.
- Problem Solving: Determine client requirements and deliver prompt, personalized solutions.
- Security & Compliance: Uphold strict data protection standards and adhere to financial guidelines to guarantee safe account processing.
- Continuous Improvement: Work alongside team members to continuously optimize the customer experience.

Training & Development
Our comprehensive orientation program prepares you thoroughly before you interact with live customers:

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- Initial Duration: First 5 weeks
- Schedule: Starts from 09:00 to 15:00, then shifts to your designated permanent working hours
- Content: In-depth instruction covering financial software, industry regulations, and advanced communication methods

Working Hours & Options
Select a fixed working arrangement prior to your start date, with both full-time and adaptable part-time arrangements av

📌 German Speaking Customer Advisor (Valencia)
🏢 Ignite
📍 Valencia