We are an international technology services company founded in 1983 and currently have over 2,000 employees in 5 countries: France, Spain, Romania, Portugal, and Luxembourg.What are we looking for?An Run & Support Project Manager to join a stable international project, based in Madrid.Responsibilities:Run & Production Managemento Lead Run activities for ISF infrastructure, ensuring high availability andoperational stabilityo Supervise incident resolution (L1, L2, L3) and ensure SLA/SLO complianceo Coordinate major incident management (MIM) and communication withstakeholderso Drive root cause analysis (RCA) and implementation of corrective actions• Technical Evolution & Infrastructure Initiativeso Lead technical evolution projects, including:Integration with enterprise security systemsInfrastructure modernization and obsolescence managementOptimization of performance, resilience, and maintainabilityo Manage technical roadmap and prioritization of infrastructure initiatives• Security & Vulnerability Managemento Coordinate remediation of security vulnerabilities (EVS / IVS)



across platformso Ensure compliance with security standards, audits, and internal policieso Drive coordination between security teams and technical teams to track andclose risks• Change Management & Governanceo Validate risk, impact, dependencies, and rollback strategieso Ensure compliance with IT governance frameworks and corporate procedureso Coordinate complex changes across multi-country environments• CI/CD & DevOps Toolchain Infrastructureo Coordinate infrastructure evolution of CI/CD toolchains and DevOpsenvironmentso Ensure alignment between infrastructure and deployment pipelineso Support automation and continuous delivery practices• Agile & Delivery Managemento Manage and track user stories and technical backlog in Agile environmentso Use tools such as JIRA and/or Octane for backlog management and deliverytrackingo Collaborate with Product Owners and squads to ensure alignment betweenbusine

📌 Run & Support Project Manager (Comunidad de Madrid)
🏢 HN Services España
📍 Comunidad de Madrid