02 oct
|
Edreams Odigeo
|
Barcelona
02 oct
Edreams Odigeo
Barcelona
CX Documentation and Translation Executive (German & English) - (Hybrid) - (Temporary 6 months)
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As you contemplate your future, you might be asking yourself, what's the next step? Start your journey with us We are looking for an experienced CX Documentation and Translation Executive (German speaker) to join our Barcelona-based CX Customer Journey team in a hybrid, 6-month temporary capacity to manage and update customer experience content for both agents and digital channels. You’ll ensure source materials and translations are accurate, consistent, and aligned with our brand voice and local market needs. By delivering clear and accessible information, you’ll help drive efficient support and contribute to building customer trust and loyalty.
Why eDreams ODIGEO
We’re the world’s leading travel subscription platform. We pioneered Prime, the world’s first and leading travel subscription programme, when it launched in 2017.
Millions of Prime members every year across multiple markets. 5 brands: eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo. This entire Prime experience is powered by a proprietary, industry-leading AI platform that delivers a smarter, hyper-personalised service and comprehensive travel experience globally to its members. Diversity is our strength that’s why our eDOers are coming from different nationalities from all continents – 99% permanent contracts. Prime members are subscribed to general travel, gaining access to a comprehensive multi-product offering for all their travel needs—including hotels, rail, flights, dynamic packages and car rental, among others— compounded by industry-leading flexibility features and exclusive, member-only benefits.
What you will do
The Role's Key Responsibilities and Tasks As an eDOer, you will have clear objectives, great challenges, and a clear overview of how your work
📌 CX Documentation and Translation Executive (Barcelona)
🏢 Edreams Odigeo
📍 Barcelona