02 oct
|
Technogym
|
Málaga
Overview As a Customer Success & Digital Account, you will drive adoption of Technogyms Digital portfolio, boosting satisfaction, engagement and retention. You act as a trusted advisor to customers and internal teams, supporting commercial growth and successful deployment of digital solutions. The role blends office work with on-site visits to train and guide customers, strengthening long-term relationships while contributing to revenue and business success. You will shape the value of the Digital Ecosystem for a general client base and collaborate across functions to scale impact. Responsabilidades * Achieve digital and consulting sales and profitability targets. * Support the sales team during pre-sales and sales activities with product presentations and digital solution expertise. * Lead customer onboarding, implementation, and training to ensure successful adoption of Technogym digital products. * Develop customer success stories and best practices demonstrating value of digital solutions for member attraction and retention.
* Organize webinars, workshops, and educational events promoting Technogyms digital ecosystem. * Manage digital sales forecasts and pipeline activities with a structured, proactive approach. * Monitor market trends, competitors, products, and pricing to provide business insights. * Promote initiatives to improve customer satisfaction, engagement, and retention. * Support product launches and commercial initiatives to maximize opportunities. Requisitos principales * Passion for fitness, proactive and ethical mindset. * Experience in or strong interest in the fitness industry (desirable). * Excellent account management, solution selling, strategic thinking, and relationship skills. * relationship-building * proactive mindset * ethical approach * digital solution expertise * product presentations * onboarding and training delivery
📌 Customer Success (Málaga)
🏢 Technogym
📍 Málaga