Responsibilities * Dive into a comprehensive training program to get ready for top-notch customer service * Support customers with setup and configuration of payment terminals or online solutions * Address and resolve any reported issues * Connect with B2B customers via phone and email, providing service-oriented solutions * Handle admin tasks and follow up on questions and requests * Cultivate a positive working environment and foster motivation among team members Requirements * Native-level proficiency in Danish (both spoken and written)



* A good command of the English language * A high school diploma or equivalent qualification * Previous customer service experience is a bonus but not a deal-breaker * Excellent communication skills for confidently interacting with customers * Master problem solver, ready to tackle customer inquiries * Juggling tasks and paying attention to detail in a fast-paced environment * Comfortable using computer systems and various software applications * Ability to work adaptable shifts, including evenings, weekends, and holidays Soft Skills * customer service * excellent communication * problem solving * attention to detail * task juggling * team motivation Certifications & Qualifications * high school diploma * equivalent qualification

📌 Customer Service Advisor (Cataluña)
🏢 Jobtailor
📍 Cataluña